“We want to make improvements to our processes but we don’t know where to begin. How can we gather information about what is happening with a process that goes through many hands and even many departments?”

#11 Process Flowcharting

What is Process Flowcharting?

Process Flowcharting is a technique for identifying, documenting, and analyzing all the steps in an existing process, and then looking for methods to improve that process. Process in this situation is defined as any series of progressive and interdependent steps to achieve an end result.

People often don’t recognize all the Continue reading →