If you have wondered how to a book can help you grow your business and you are in Tucson for the Festival of Books this Sunday, March 15, please join me.
Workshop: Grow Your Business with a Book
Publishing a book can be a powerful way to market your expertise and grow your business. What kinds of books do business owners, consultants, and other professionals publish? How do they go about getting them published?Integrated Learning Center Room 119 (Seats 60, Wheelchair accessible) Sun, Mar 15, 11:30 am – 12:30 pm
Signing area: Sales & Continue reading →
As with any product or service, meetings need feedback from their customers (in this case participants) in order to continually increase their effectiveness. I plan to share four techniques that give meeting facilitators specific processes to obtain accurate information about the effectiveness of their meetings. These technique alternatives ask for different types of information in different ways, but all provide the meeting facilitator with the data necessary to accurately measure and consistently improve the quality of his or her meetings.
“It seems that every time we implement a change, within a few months, people are back to their old ways of working. What can we do to make change stick?”
#15: Sustainability Analysis
What is Sustainability Analysis?
Many changes do not ‘stick’ because no one has taken the time to identify and address the issues that will support or sabotage the change over the long term. Sustainability Analysis is designed to identify and address issues critical to making the change stick.
Examples of issues that can impact sustainability include:
“I know that our strategy is going to make significant changes to the way we work around here. And I know that there will be a lot of resistance. What can I do to ensure that our strategy actually becomes a reality?”
#14: Stakeholder Identification and Planning
What is Stakeholder Identification and Planning?
A stakeholder is anyone who has a stake in the results of your change. In a business situation, stakeholders could include employees, management, unions, customers, suppliers, the board of directors, shareholders, community interest groups and government regulatory authorities.
“We will need to change some of our existing processes and ways of working with other departments when we implement new technology next month. I’m expecting complete chaos. How can I avoid confusion and bad feelings?”
What is Roles and Responsibilities Charting/RACI?
RACI is a method to agree and document roles and responsibilities.
RACI stands for:
Where most other methods document only the person who is accountable for a decision or activity, RACI also documents who will be involved in doing the work, who will be consulted before a decision is taken, and who will be informed after Continue reading →
“I was given the responsibility for running a project within my company a few months ago. I’m doing my best, but the project is already running out of steam and so am I. My boss hasn’t asked me about the project even once, so maybe it’s no longer a priority. I’m not really sure. Maybe I should just put the project on the back burner and see what happens. What do you think I should do?”
#12: Progress Reviews
What are Progress Reviews?
Progress Reviews are the mechanism for tracking a project’s progress and results. When done on Continue reading →
“I got approval for an important change in the way we do business, but now we’re stalled. The people on our project team don’t have the clout to break through the logjams and resolve cross-functional issues. What should I do?
#11: Executive Steering Group (ESG)
What is an Executive Steering Group?
Executive Steering Groups (ESGs) are groups that are called together for purposes of overseeing a specific project or program. Your ESG should represent your major stakeholders, and have the decision making authority to drive the direction of your project. ESGs usually consist of individuals in leadership positions and are Continue reading →
“We seem to have a difficult time moving from large, complex goals into detailed action plans. Is there a technique that can help us better organize our efforts in this type of situation?”
#10: Project Plans
What are Project Plans?
The Project Plans technique helps you effectively prepare a complex action plan. After an organization or group has agreed upon and approved a goal, the next step is to create an action plan for achieving that goal. If the goal is large and complicated, the resulting action plan will have several levels and categories of activity.
“I’ve just been asked to lead a change project within our company. I know I don’t have all the skills and information to achieve the expected results on my own. It’s going to be especially tricky because a lot of groups are going to be impacted by the change, and I’m sure they are going to resist. What can I do to lower my risk and improve my chances of success?”
#9: Project Teams
What are Project Teams?
Most significant decisions require changes to people, processes or technology when they are implemented. Therefore, they require significant effort to Continue reading →
“I’ve been asked to lead a change project within my company, but I’m not really sure what is expected. What should I do?”
#8: Project Charter
What is a Project Charter?
A Project Charter is a one page document that describes the new project’s:
Measures and targets – both financial and non-financial
Assumptions re: support requirements, risks, inter-dependencies, etc.
The Project Sponsor (the leader ultimately accountable for the project’s success) the Project Manager (the person who leads the project on a day-to-day basis), and Team Members (people assigned to the project either full or part time), and Continue reading →