“Participants in our meetings sometimes ask themselves `Is anybody listening?’ This tends to happen especially during heated debates. How can I be sure that people are truly listening, and that everyone feels that they have been listened to?”
#16 New Shoes
What are New Shoes?
The New Shoes technique helps ensure that people in your meeting groups are listening, understanding, and can explain the other perspectives being presented in the room. This is accomplished by asking participants to summarize what they heard to the satisfaction of the people who originally presented an idea or point of view.
This process Continue reading